assessments

Diagnostic Assessments
The Alternative Board’s Business Vantage®
Executive Success Insights™(D.I.S.C.)
Sales Strategy Index™
Customer Service Insights™
Personal Interest, Attitudes and Values™

Diagnostic Assessments  back to top
These assessments tools help you understand the state of your company, set priorities and help to determine both human resource and organizational strengths and weaknesses. Contact us to order your personal assessments today!

The Alternative Board’s Business Vantage® (MDQ)back to top
The TAB Business Vantage ® Questionnaire is an online questionnaire comprised of approximately 300 questions to assess your business’ current performance against the CEO’s business priorities. The output of this data is a graphical comparison of the company’s priority performance vs. priority importance. The Business Vantage ® also serves as a basis of record of your company’s current priorities and will be used to benchmark your progress over time.

Executive Success Insights™ (D.I.S.C.)  back to top
The purpose of this assessment is to identify how executives approach problems, suggests areas for improving leadership styles, identifie strategies for communicating with subordinates and it will pinpoint the executives natural and adaptive personality styles using the D.I.S.C. process. This assessment is very useful to determine if the executive is in a work environment that he/she is well suited for.

Sales Strategy Index™  back to top
Can they sell? Do they understand the sales process? Are they treating each sales situation the way top salespeople do? The Sales Strategy Index will answer those questions and more. The SSI is a very powerful tool to discover if your sales staff is suited for sales based on their sales aptitude. It also can be used of selecting sales candidates that bring the right skills to the job.

Customer Service Insights™  back to top
Are you and your employees meeting customer needs? How are you and your company being perceived? Are you the right person to interact with customers? This assessment is designed to quantify information on how you see your own behavioral style as well as how others perceive your behavior. It has been proven that customers will switch to another company rather than tolerate poor service. Other research indicates that even without a conflict, 60% of all customers will leave if there is a feeling of indifference on the part of the company. The knowledge gained in this assessment will help you to formulate strategies in meeting customer needs leading to improved customer satisfaction.

Personal Interest, Attitudes and Values™  back to top
The “why” behind behavior and actions. What motivates you to take action? What motivates your staff to get involved in certain activities or avoid them all together? This assessment identifies the underlying motivational forces unique to each individual. Identifying them is important to understanding what makes you effective, satisfied and personally successful.